FAQ's

GENERAL

1) What size are your socks?

Our socks are free size and perfectly fit people with foot size UK 5- 11.

2) Are these socks made in India?

Yes, our products are made in India.

3)  What makes our socks different?

THE JIVAACHI DIFFERENCE
🧦 Pure Comfort: Super combed pure cotton
🛡 Extra towel Cushioning: Cushion terry for ultimate comfort.
🦠 Odor-Free Experience: Bio-washed for lasting freshness.

MAKE YOUR OWN BOX

1) Can I make my own box?

Yes, you can customize your own Jivaachi boxes with socks of your choice via the website.

SHIPPING & TRACKING

1) Do you offer FREE shipping on orders?

We offer FREE Shipping on all pre-paid orders. A charge is applicable on Cash on Delivery orders.

2) How long will it take to get my order?

We have tied up with several reputed courier companies, so your orders will be delivered right to your doorstep within 5-7 business days. All orders come in fully sealed packages to make sure that all your goods reach you in perfect condition.

3) How can I track my order?

Once your order is dispatched, you will receive tracking details from us.

CORPORATE GIFTING or BULK ORDERS

1) I want to order your boxes to gift in bulk. Whom should I contact?

You are at the right place. You can write to us at contactjivaachi@gmail.com with your requirement.

OTHER QUERIES

1) I received a faulty sock! What should I do?

Please write to us at contactjivaachi@gmail.com along with your order number and the fault with the item. We will initiate the process of pickup and replacement as per our return policy.

Any other questions?

Drop us an email at contactjivaachi@gmail.com